You probably read the story and were as outraged as everyone else; Megan was first wooed, then harassed by a fake sixteen-year-old boy whose MySpace profile was set up and maintained by neighbors, parents of a friend with whom she’d had a quarrel. The situation eventually came to a head, and Megan hung herself from a closet rod with a cloth belt. Months passed before the reprehensible details came out, and the community – and worldwide – reaction has been loud and clear, but the adults responsible for the harassment haven’t legally committed any crime and can’t really be prosecuted. As usual, the New Yorker coverage is comprehensive and certainly worth the read. According to the article, Megan’s parents were very involved in her MySpace world. They approved friend requests and made sure they were in the room when she was on MySpace. The article also talks about the “close-knit” neighborhood in which the family lives, and how that closeness unfortunately devolved into cattiness. Two good things (parental involvement and community) that couldn’t prevent the sad occurrence. There were two things brought up in the article, somewhat unrelated, that nevertheless made me think. Firstly – the article characterizes MySpace in this way: MySpace, with its cluttered layout, can suggest an online incarnation of the broken-windows theory—surface disorder begetting actual chaos. It works like this: a person signs up (all he needs is an e-mail address) and then constructs a profile by choosing text, songs, graphics, wallpaper, and video clips. Often, when you open a page, the music’s already thumping, as if you’d stumbled into a party in someone’s basement. My husband is reading Malcolm Gladwell’s book The Tipping Point, which mentions the broken-window theory in reference to the (successful) efforts to clean up New York City in the last couple decades. Essentially, as Tom explained it to me, the broken-window theory posits that if a window is broken in a neighborhood, and it isn’t fixed, it will invite more broken windows. In other words, disorder breeds disorder. One way this manifested in New York City was graffiti in subway cars. Apparently (and I’m really too young to remember this), subway cars were covered in graffiti, sometimes elaborately drawn murals that would be worked on for days. Now, I'm all for public art in moderation (just look at the header of this blog), but someone had a hunch that the graffiti, and the general feeling it engendered that one could do whatever one wanted on the subway, was contributing to subway violence. So their solution was to paint entire cars every time they reached the end of the line (usually in the Bronx). If the car wasn’t painted in time, it didn’t go back on the track until it was cleaned. Over time, this helped to contribute to the feeling that someone was actually in control in the subway cars; you could spend hours doing your mural, but it would be gone once it went into the last station. Someone was watching, and somebody cared. Now, obviously, painting over graffiti didn’t solve all the problems in the New York subways. There were other contributing factors. But many old-timers will tell you that this was the first step toward subway safety. And today, when I read stories about subway violence (or see the trailer for this year’s movie The Brave One), I can hardly believe it. The New York subways aren’t models of cleanliness, but the graffiti has mostly been reduced to scattered “scratchiti” on the windows, and the idea of a shooting or stabbing on the subway is downright shocking. The subways are certainly safe here. This isn’t rocket science, but like many good ideas, it stemmed from good, common sense. And so I wonder – if MySpace cleaned up its act more (and the article goes on to elaborate a bit), would the general feeling around the place improve? Maybe this doesn’t translate to online venues, but consider for a moment the disparity between a standard MySpace layout and a standard Facebook layout. Facebook exerts a bit more control over what you see – for instance, you can’t install customized stylesheets, and though individual “applications” may be flashy and ugly, they’re forced into a common template. And as a result, you see more adults on Facebook, and in theory, that may contribute to keeping it “safe”. I don’t have facts to back this up, but it stands to reason. I’m not sure what all to make of that, but I have a hunch that the aesthetics of online space may contribute more to the friendliness and maturity level of a place than we suspect. The other thing that caught my attention in the article was this statement: “Pokin’s story threw first Dardenne Prairie and then everyone else—guidance counsellors, techies, First Amendment advocates, parents, bloggers, parenting bloggers—into paroxysms of recrimination. They were all certain that something sick, and distinctly modern, had happened, but no one could agree about whether its source was a culture that encouraged teen-agers to act too grownup or one that permitted grownups to behave like teen-agers.“ The more time I spend online, the more disgusted and/or saddened I am by the way people “act” online. I’m not convinced it’s the anonymity factor – after all, many people are comfortable revealing their name, occupation, educational details, and location, at least to a subset of their friends/readers. I’m fine with you having the information about me that you do. But sometimes I wonder why we’re comfortable being sarcastic, angry, or just plain mean in our online dealings. Has the internet turned us this way (as some have suggested), or have we always been this way, but our sense of shame/propriety/social stigma has kept us from spreading it as far and wide as the Internet? I think a Christian worldview points toward the latter. So while we react to this story with a sense of outrage, what can we do to spread compassion, kindness, and just plain good manners around the internet? William Wilberforce used to talk about “making morality fashionable”. How might we show love, not snarkiness, pride, or sarcasm? I don’t know the answer, but I’m thinking about the question. |


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There are so many issues here, it's difficult to find the one that's overriding. Thanks for talking about them, for connecting us to the New Yorker piece, and for making a quiet recommendation: Show Love. I think that is the answer. It's the answer for the ages. It's the answer we're not very good at.
Obviously, the lack of civility is not confined to the Internet, although that is perhaps its most recent and publicized manifestation. Just about everywhere we go where other people are involved, incivility is on display. Here in Southern California, freeways are the prime stage (by the way, your opening line--"This morning, on my way to work, I opened the latest issue of the New Yorker"--sounds like a fantasy to us Angelenos). But there are many other places where rude people raise my blood pressure: movie theaters where people talk like they are in their living rooms at home; cafes where people yak on cell phones as if the person on the other end is functionally deaf; political rallies where an opposing view is shouted down; church services where an adult couple engages in excessive hugging and loud whispering as the rest of us are trying to sing "Holy, Holy, Holy" (yes, that happened in my church last Sunday).
My problem (and my wife will attest to this) is that I often try to right the wrong on the spot, which creates even more incivility. As the English say, bad form. I'm trying to do better, for my wife's sake as well as my own. Actually, it should be for Christ's sake. After all, isn't he the originator of the whole Show Love deal?
You mention Wilberforce and his "Reformation of Manners" campaign to restore civility and morality to English society. Maybe it's time for a 21st century version of that. I'm being perfectly serious. Only I think for our time--really for all time--the slogan should be "Show Love."
Here in Southern California, freeways are the prime stage (by the way, your opening line--"This morning, on my way to work, I opened the latest issue of the New Yorker"--sounds like a fantasy to us Angelenos).
Precisely why we picked the East Coast over the West Coast (being in the movie biz and all). :D
I'm not exactly suggesting that we adopt Wilberforce's methodology (I am, after all, a fairly pragmatic libertarian), but I think you're right. It's not going to fix everyone and everything, but maybe it can help.